Policies

WHAT TO EXPECT ON YOUR FIRST VISIT:

Please arrive 20 minutes early to fill out paperwork.

Melanie will discuss and evaluate your health, you will get a physical examination related to your health condition, and you will get a completed Individualized Treatment Plan. You will also have a chance to have any questions answered , know what to expect for your first treatment, and how long it will take to see improvement.

LATE CANCEL/NO SHOW

Changes to appointment schedules or cancellations are to be made at least 24 hrs in advance to the scheduled appt.

Per Practice Policy there will be a $30 Late cancel/No Show fee pertaining to all missed, late canceled appointments. This fee will be applied to the Patient account if a cancellation is made less than 24 hrs in advance.

PRIVATE PAY:

We offer discounted self pay rates for our private Pay patients. Please call our office for more information about our rates. Many of our Private Pay Families obtain some reimbursement from their Insurance Companies for fees paid out of pocket. It is Client responsibility to inquire with their Insurance companies regarding details of the reimbursement process, including out of network participation policies. To assist with this process, the practice will provide a copy of the superbill to the client. This superbill will include the necessary Insurance required documentation to obtain reimbursement.

INSURANCE PARTICIPATION:

All Insurances. We will submit to your insurance company for you. If acupuncture is not covered, we can give discounted rates.

(note: this may change, please see initial paperwork for updated changes or if you have questions please call.)